Who to reach first, and why.
Kwelix is the insurer dashboard behind the Kwelio app. It turns members’ dose records into two scores and a short, prioritised outreach queue for your care team.
What it does
Two scores and a queue.
Kwelio prioritises. Your care team decides.
Kwelix is built and running on demonstration data. The first insurer deployment happens at pilot.
- KAS
Adherence measurement
How consistently each member keeps to their medication schedule, from 0 to 100 over a rolling 30 days, weighted by how critical each medicine is. Built from logged doses and photo capture confirmed against the schedule, not from surveys.
- KIS
Intervention priority
The Kwelio Intervention Score: the likelihood of a lapse and how much it would matter, so outreach starts with the members it would help most. Your team sets the alert threshold within published ranges.
- Queue
Outreach queue
Ranked members, with what drives each score. When a member puts a plan medicine on hold, it reaches the queue for the care team to confirm.
- Portfolio
Portfolio view
Trends across your members. Members still calibrating, without enough history for a score, are left out of cohort figures.
At home
Every dose is taken at home, out of sight.
Kwelix shows your care team what the dispensing file cannot: whether members are keeping to their medicines, and who may need a call.
Data and privacy
How member data is handled
- Where it lives
- Member data is hosted in Frankfurt, in the EU, with encrypted backups in a second EU region.
- What your care team sees
- Each member’s medication score and whether they might need support. Not photos, not daily logs. Individual reasons only with the member’s consent to outreach.
- Cover and premium
- No underwriting or premium use during pilots; this is in the contract. Members are told that taking part does not affect their cover, premium or claims.
- Deployment
- Multi-tenant SaaS, shared by default. A dedicated deployment for one insurer is available as an option. No on-premise deployment.
For health insurers
See Kwelix on demonstration data.
Book a 30-minute demo. We’ll walk you through the queue, the KAS and KIS scores, and how a pilot works.